01Information we collect
At West Coast ATV Parts, we respect your privacy and are committed to protecting your personal data. We collect information to process your orders and provide a safe shopping experience. This includes:
- Contact details. Your name, shipping address, billing address, email address, and phone number.
- Payment information. Credit card details and billing information processed securely at our counter or online — we do not store full card details.
- Vehicle information. Year, make, model, and VIN of your ATV, if provided to ensure part compatibility.
- In-store data. Security camera (CCTV) footage collected at our physical storefront for safety and fraud prevention.
- Technical data. IP address, browser type, and cookies used to improve your website experience.
02How we use your information
We use your data for clear, specific business purposes:
- Order fulfillment. To process payments, handle in-store pickups, or ship your used ATV parts.
- Customer support. To answer questions about part fitment, returns, core charges, or availability.
- Store security. To protect our customers, staff, and physical inventory from theft or fraud.
- Business updates. To send order confirmations, invoices, and occasional marketing updates — you can opt out at any time.
- Legal compliance. To prevent fraud, comply with Oregon business laws, and meet tax or accounting rules.
04Data security
We use industry-standard security measures to keep your data safe. Online transactions are encrypted, and our in-store card terminals comply with payment security standards. We restrict physical and digital access to your billing and contact details to only the employees who need it to fulfill your order. In accordance with Oregon data breach laws, we maintain reasonable safeguards to protect your personal information.
05Your rights
You have the right to:
- access the personal data we hold about you
- request that we correct wrong or incomplete information
- request that we delete your personal data from our records — excluding data we must legally keep for tax, business accounting, or fraud audits
To make a request, call (503) 826-5855 or email westcoastatvparts@yahoo.com. The terms of service cover the rest of your relationship with us.
Questions about this page?
We answer our own phone. Call the shop, or write to us and a person — not a ticket queue — will get back to you.
Read the terms of service